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Ecommerce Virtual Assistant

Keep the store moving after the sale.

Product listings, orders, inventory updates, returns, customer messages and marketplace administration. Baaraku matches around the work, tools, working hours and outcome you need.

Tell us who you need →
Role-first matchingStart with responsibilities.
Vetted African talentMeet relevant professionals.
Remote-readyMatch around tools and hours.
Built to scaleStart with one role.
What this role can own

Put recurring work in capable hands.

01

Product listing and catalog updates

02

Order and fulfillment administration

03

Returns and refund coordination

04

Customer email and chat support

05

Inventory and marketplace updates

06

Reporting and store operations

Built around the work.

Define the responsibilities, tools, schedule and level of ownership. Baaraku helps you meet talent aligned to that requirement rather than forcing your business into a generic staffing package.

How it works

From requirement to working capacity.

01

Define the work

Tell us what needs to get done and what good looks like.

02

Meet talent

Review people aligned to the role and responsibilities.

03

Interview

Meet the candidates you want to evaluate.

04

Build from there

Start with the capacity you need and expand when it works.

Frequently asked questions

Questions before you hire.

What can an ecommerce virtual assistant do?+

An ecommerce virtual assistant can support product listings, order administration, inventory updates, returns, customer messages, marketplace updates and recurring store operations.

Can an ecommerce VA support customer service too?+

Yes, when customer email, chat, order questions and returns are part of the role you define.

What types of ecommerce businesses can use this role?+

The role can fit Shopify stores, marketplace sellers and ecommerce teams that need consistent back-office and customer operations support.

How does hiring work?+

Define the store workflows, tools, responsibilities and schedule you need covered, then review relevant talent and interview the people you want to evaluate.

Tell us what needs to move.

We’ll help turn the business need into a clear role and practical hiring path.

Start a consultation →